Quality and Service Commitment

 

Our company always puts customer interests and product quality first, always adheres to the principle of “no best, only better”, and is committed to providing customers with high-quality products and perfect on-site and after-sales services.

 

The specific commitments are as follows:

1. Ensure timely provision of complete sets of equipment and accessories.

2. Ensure one-time installation, commissioning and acceptance.

3. Provide high-quality materials at preferential prices.

4. Give priority to providing customers with our company’s new process works and new products.

5. During the installation process, our company provides installation instructions and installation video guidance in advance.

6. Our company provides a 1-year warranty period from the date of receipt of the goods. During the warranty period, for any equipment damage or failure caused by product quality (except for consumable parts), our company is responsible for free remote video guidance repair and free delivery of replacement parts.

7. If there is damage caused by the customer or after the 1-year warranty period, our company is responsible for free remote video guidance repair and charged parts replacement.

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